Encompass Parser Submissions

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.
Posted Oct 21, 2025 - 14:44 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 17, 2025 - 14:54 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 17, 2025 - 09:19 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 17, 2025 - 05:50 PDT

Identified

We are experiencing an issue automatically retrieving document packages from Encompass Loan Connect. We are actively working on a solution.
Posted Oct 14, 2025 - 10:17 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 13, 2025 - 16:45 PDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 13, 2025 - 11:11 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 13, 2025 - 10:10 PDT

Investigating

We are currently investigating issues affecting parser submissions from Encompass.
Posted Oct 13, 2025 - 09:33 PDT
This incident affected: Closings.