All Systems Operational

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This is the Snapdocs Status Page. We'll keep this page up-to-date with the health of our app as well as the services we depend on.

Notary Connect Operational
Closings Operational
eVault Operational
Text Messages Operational
Twilio SMS Operational
Outbound Emails Operational
East Coast Servers Operational
West Coast Servers Operational
Notifications Operational
Pusher Presence channels Operational
Pusher Pusher.js CDN Operational
Pusher Pusher REST API Operational
Pusher WebSocket client API Operational
Pusher Pusher Dashboard Operational
QuickBooks Online (QBO) Operational
Support Emails Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
apps.snapdocs.com
Fetching
May 5, 2026

No incidents reported today.

May 4, 2026

No incidents reported.

May 3, 2026
Scheduled Maintenance May 2
Completed - The scheduled maintenance has been completed.
May 3, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 22:00 PDT
Scheduled - Please be advised that Snapdocs will be offline for scheduled maintenance the evening of Saturday, May 2nd, 2026 10:00 PM to Sunday May 3rd at 2 AM Pacific time. Snapdocs will be unavailable at this time.
May 1, 20:05 PDT
May 2, 2026
May 1, 2026
Snapdocs Delays
Resolved - This incident has been resolved.
May 1, 14:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 30, 15:55 PDT
Update - We continue to investigate delays within Snapdocs. Please email support@snapdocs.com with any questions
Apr 30, 14:23 PDT
Update - We are continuing to work on a fix for this issue.
Apr 30, 13:08 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 30, 12:38 PDT
Investigating - We are currently investigating delays within Snapdocs
Apr 30, 12:17 PDT
Apr 30, 2026
Closing Creation - Document Processing Delays
Resolved - This incident has been resolved.
Apr 30, 07:27 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 29, 14:52 PDT
Update - We are continuing to investigate this issue.
Apr 29, 14:41 PDT
Update - We are currently investigating delays in document processing within closing creation. Our team is actively working to identify the cause and restore normal processing times. We will provide updates as more information becomes available.
Apr 29, 13:37 PDT
Investigating - We are currently investigating delays in processing documents in our closing creation
Apr 29, 13:29 PDT
Apr 29, 2026
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026
Encompass Delays
Resolved - This incident has been resolved.
Apr 25, 07:48 PDT
Update - Snapdocs customers integrated with Encompass may continue to experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions.
Apr 24, 14:06 PDT
Identified - Snapdocs customers on Encompass may be experiencing issues and delays, as reported by Encompass - https://www.ice.com/status/platform/encompass
This issue does not affect Snapdocs platform health.
Apr 24, 10:50 PDT
Apr 24, 2026
Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

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