All Systems Operational

About This Site

This is the Snapdocs Status Page. We'll keep this page up-to-date with the health of our app as well as the services we depend on.

Mobile Notary Operational
Closings Operational
eVault Operational
Outbound Emails Operational
East Coast Servers Operational
West Coast Servers Operational
Text Messages Operational
Notifications Operational
Pusher Presence channels Operational
Pusher Pusher.js CDN Operational
Pusher Pusher REST API Operational
Pusher WebSocket client API Operational
Pusher Pusher Dashboard Operational
QuickBooks Online (QBO) Operational
Zendesk Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
apps.snapdocs.com
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Past Incidents
Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - This incident has been resolved.
Sep 28, 13:55 PDT
Update - We are continuing to monitor for any further issues.
Sep 28, 13:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 11:40 PDT
Investigating - We are currently investigating the impacts of an AWS outage on the Snapdocs platform.
Sep 28, 10:40 PDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - This issue is now fully resolved as processing times for closings are back to normal.

Please reach out to our support team with any questions or concerns. Thank you.

Sep 26, 09:13 PDT
Monitoring - Our internal team is now able to access their VPN. Please continue to expect longer processing times for all closings, and reach out to support@snapdocs.com if you have any questions or concerns.
Sep 26, 08:23 PDT
Investigating - Our internal team is experiencing issues connecting to our VPN. This will result in longer than usual processing times for all closings. We are investigating the issue and will provide updates when available.
Sep 26, 06:45 PDT
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.