All Systems Operational

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This is the Snapdocs Status Page. We'll keep this page up-to-date with the health of our app as well as the services we depend on.

Notary Connect Operational
Closings Operational
eVault Operational
Outbound Emails Operational
East Coast Servers Operational
West Coast Servers Operational
Support Emails Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
apps.snapdocs.com
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Aug 13, 2026

No incidents reported today.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

Snapdocs Closings - Document Processing Delays
Resolved - This incident has been resolved.
Aug 7, 09:53 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 7, 09:26 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 7, 09:09 PDT
Investigating - We are currently investigating delays in document processing within closing creation. Our team is actively working to identify the cause and restore normal processing times. We will provide updates as more information becomes available.
Aug 7, 08:49 PDT

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

Encompass - Loan Processing Issues
Resolved - This incident has been resolved.
Jul 30, 11:54 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 30, 08:34 PDT
Update - Snapdocs customers integrated with Encompass may continue to experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions. Please contact support@snapdocs.com for any questions.
Jul 30, 07:47 PDT
Investigating - Snapdocs is experiencing some intermittent issues retrieving documents and closing creation from ICE.
Jul 30, 07:36 PDT
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