Snapdocs, Inc. Status

All Systems Operational

About This Site

This is the Snapdocs Status Page. We'll keep this page up-to-date with the health of our app as well as the services we depend on.

Notary Connect Operational

Closings Operational

eVault Operational

Text Messages Operational

Twilio SMS Operational

Outbound Emails Operational

East Coast Servers Operational

West Coast Servers Operational

Notifications Operational

Pusher Presence channels Operational

Pusher Pusher.js CDN Operational

Pusher Pusher REST API Operational

Pusher WebSocket client API Operational

Pusher Pusher Dashboard Operational

QuickBooks Online (QBO) Operational

Support Emails Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance October 5 2024 Oct 5, 2024 22:00 - Oct 6, 2024 04:00 PDT

Please be advised that Snapdocs will be offline for scheduled maintenance the evening of Saturday October 5 at 10:00 PM Pacific time to Sunday October 6 at 4 AM Pacific time. Snapdocs will be unavailable at this time.
Posted on Sep 27, 2024 - 15:04 PDT

System Metrics Month Week Day

apps.snapdocs.com

Fetching

Past Incidents

Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

SMS Service Disruption -Verizon

Resolved - This incident has been resolved.
Oct 1, 08:28 PDT

Monitoring - Verizon is reporting restoration of services.
Sep 30, 17:07 PDT

Identified - Verizon is experiencing a nationwide network disruption. To see the latest update on your carrier's outage status, please visit your phone carrier's website. Please email support@snapdocs.com with any further questions.
Sep 30, 08:27 PDT

Sep 30, 2024

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

Digital Closing Processing Delays

Resolved - This incident has been resolved.
Sep 25, 15:09 PDT

Monitoring - We are experiencing document processing delays as a result of an AWS issue: https://health.aws.amazon.com/health/status - we are working to process any delayed closing.
Sep 25, 14:35 PDT

Investigating - We are currently experiencing a delay in document processing and closing creation, some closings may breach SLA. We are currently investigating and will have another update in 30 minutes
Sep 25, 13:52 PDT

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.