Intermittent Latency

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.
Posted Jun 30, 2026 - 12:33 PDT

Monitoring

A fix has been implemented and we are monitoring the results across platform functionality.
Posted Jun 30, 2026 - 11:21 PDT

Identified

Our team has identified the cause to the platform latency and we making adjustments to reinforce platform stability.
Posted Jun 30, 2026 - 11:15 PDT

Update

We are seeing improvements across the platform but aware that there is still some intermittent latency for some users on Snapdocs. Our team is actively working to resolve the issue and restore full functionality. Thank you for your patience.
Posted Jun 30, 2026 - 10:24 PDT

Investigating

We are aware that there is some intermittent latency for some users on Snapdocs. Our team is actively working to resolve the issue and restore full functionality. Thank you for your patience.
Posted Jun 30, 2026 - 09:17 PDT
This incident affected: Notary Connect and Closings.
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