SMS Third Party Messaging Delay

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.

Posted Aug 27, 2026 - 12:29 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 27, 2026 - 12:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 27, 2026 - 11:28 PDT

Investigating

We are currently experiencing issues affecting 2FA code delivery from our third-party provider. Our team is investigating and will share updates when we receive more information.

Posted Aug 27, 2026 - 09:46 PDT

This incident affected: Notary Connect and Closings.