AWS outage impacting Snapdocs

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.

Posted Sep 28, 2022 - 13:55 PDT

Update

We are continuing to monitor for any further issues.

Posted Sep 28, 2022 - 13:55 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2022 - 11:40 PDT

Investigating

We are currently investigating the impacts of an AWS outage on the Snapdocs platform.

Posted Sep 28, 2022 - 10:40 PDT

This incident affected: Closings and eVault.