Encompass Delays

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.

Posted Apr 25, 2026 - 07:48 PDT

Update

Snapdocs customers integrated with Encompass may continue to experience delays as Encompass works to resolve an ongoing service disruption. As a workaround, we recommend manually creating closings within Snapdocs for any urgent transactions.

Posted Apr 24, 2026 - 14:06 PDT

Identified

Snapdocs customers on Encompass may be experiencing issues and delays, as reported by Encompass - https://www.ice.com/status/platform/encompass
This issue does not affect Snapdocs platform health.

Posted Apr 24, 2026 - 10:50 PDT

This incident affected: Closings.