Intermittent Closing Creation Delays

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.
Posted Apr 17, 2026 - 15:20 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2026 - 14:16 PDT

Update

We continue to actively work toward a resolution for this issue. We appreciate your patience as our team works to restore full functionality.

If you have any immediate questions or need assistance, please reach out to us at support@snapdocs.com.
Posted Apr 17, 2026 - 13:45 PDT

Identified

We are currently investigating an issue causing delays in order and closing creation. Some orders may experience longer than normal processing times. Orders and closings can still be created manually. Please contact support@snapdocs.com with any questions.
Posted Apr 17, 2026 - 12:24 PDT

Investigating

We are currently investigating this issue.
Posted Apr 17, 2026 - 11:37 PDT
This incident affected: Notary Connect and Closings.
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