Closing Creation - Document Processing Delays

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.

Posted Jul 23, 2026 - 15:59 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 23, 2026 - 12:22 PDT

Identified

Snapdocs is currently experiencing delays in processing times for closing documents due to a third-party VPN provider outage. Snapdocs platform remains fully functional for all users. Please contact support@snapdocs.com for any questions.

Posted Jul 23, 2026 - 10:50 PDT

This incident affected: Closings.