SMS Third Party Messaging Delay

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.
Posted Mar 09, 2026 - 06:39 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 06, 2026 - 08:21 PST

Update

We are continuing to investigate the issue.
Posted Mar 06, 2026 - 06:54 PST

Investigating

We are currently experiencing an outage affecting 2FA code delivery from our third-party provider. Our team is investigating and will share another update within 30 minutes.
Posted Mar 06, 2026 - 05:56 PST
This incident affected: Text Messages (Twilio SMS).