eVault/eNote latency

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.

Posted Mar 02, 2026 - 17:24 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 02, 2026 - 16:33 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 02, 2026 - 15:24 PST

Investigating

We are currently investigating degraded performance affecting our eVault and eNotes services. Processing, registration, and transfers may take longer than usual.

Posted Mar 02, 2026 - 14:27 PST

This incident affected: eVault.