System Latency 1/14

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.
Posted Jan 14, 2026 - 14:31 PST

Identified

We have identified an issue affecting submissions received via email, which may cause delays in closing creation. Closings submitted through API integrations are not impacted. Please contact support@snapdocs.com for any questions.
Posted Jan 14, 2026 - 13:56 PST

Investigating

We are currently experiencing intermittent service degradation on our website. Our team is actively working to resolve the issue and restore full functionality. We will provide updates as they become available.
Posted Jan 14, 2026 - 13:04 PST
This incident affected: Notary Connect and Closings.
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