System Delays Aug 13 - Notary Connect Platform

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.

Posted Aug 13, 2026 - 14:44 PDT

Update

We are continuing to monitor for any further issues.

Posted Aug 13, 2026 - 14:43 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 13, 2026 - 14:11 PDT

Update

We are continuing to investigate this issue.

Posted Aug 13, 2026 - 14:01 PDT

Investigating

We are currently investigating delays in order creation within our Notary Connect (scheduling) platform . Our team is actively working to identify the cause and restore normal processing times. We will provide updates as more information becomes available.

Posted Aug 13, 2026 - 13:47 PDT

This incident affected: Notary Connect.