Intermittent Text Message Delays

Incident Report for Snapdocs, Inc.

Resolved

This incident has been resolved.
Posted Jul 23, 2026 - 16:00 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 23, 2026 - 15:37 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 23, 2026 - 15:37 PDT

Investigating

Some signers, consumers, and notaries are experiencing delayed or failed text messages.

We are currently investigating this issue.
Posted Jul 23, 2026 - 15:23 PDT
This incident affected: Notary Connect and Closings.