Snapdocs, Inc. Status

All Systems Operational

About This Site

This is the Snapdocs Status Page. We'll keep this page up-to-date with the health of our app as well as the services we depend on.

Notary Connect Operational

Closings Operational

eVault Operational

Text Messages Operational

Twilio SMS Operational

Outbound Emails Operational

East Coast Servers Operational

West Coast Servers Operational

Notifications Operational

Pusher Presence channels Operational

Pusher Pusher.js CDN Operational

Pusher Pusher REST API Operational

Pusher WebSocket client API Operational

Pusher Pusher Dashboard Operational

QuickBooks Online (QBO) Operational

Support Emails Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

apps.snapdocs.com

Fetching

Past Incidents

Mar 20, 2026

No incidents reported today.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

ICE/Encompass Intermittent Delays

Resolved - This incident has been resolved.
Mar 9, 12:42 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 11:42 PDT

Identified - The issue has been identified and a fix is being implemented.
Mar 9, 11:32 PDT

Investigating - Snapdocs is experiencing some intermittent issues retrieving documents from ICE. We are experiencing higher than normal number of errors retrieving documents/creating closings.
Mar 9, 11:15 PDT

SMS Third Party Messaging Delay

Resolved - This incident has been resolved.
Mar 9, 06:39 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 08:21 PST

Update - We are continuing to investigate the issue.
Mar 6, 06:54 PST

Investigating - We are currently experiencing an outage affecting 2FA code delivery from our third-party provider. Our team is investigating and will share another update within 30 minutes.
Mar 6, 05:56 PST

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026