Snapdocs, Inc. Status

All Systems Operational

About This Site

This is the Snapdocs Status Page. We'll keep this page up-to-date with the health of our app as well as the services we depend on.

Notary Connect Operational

Closings Operational

eVault Operational

Text Messages Operational

Twilio SMS Operational

Outbound Emails Operational

East Coast Servers Operational

West Coast Servers Operational

Notifications Operational

Pusher Presence channels Operational

Pusher Pusher.js CDN Operational

Pusher Pusher REST API Operational

Pusher WebSocket client API Operational

Pusher Pusher Dashboard Operational

QuickBooks Online (QBO) Operational

Support Emails Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

apps.snapdocs.com

Fetching

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

Digital Closings - Document Processing Delays

Resolved - This incident has been resolved. Please contact support@snapdocs.com with any further questions.
Mar 28, 12:15 PDT

Update - We are continuing to monitor for any further issues.
Mar 28, 10:44 PDT

Monitoring - We have identified an issue that may cause delays in document processing. A fix has been implemented. Please contact support@snapdocs.com with any further questions.
Mar 28, 09:52 PDT

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

Digital Closings - Document Processing Delays

Resolved - This incident has been resolved. Please contact support@snapdocs.com with any further questions.
Mar 19, 13:40 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 19, 10:29 PDT

Update - Work continues to resolve the identified issue with Encompass Loan Connect. Our status page will remain active until a resolution is implemented. Please contact support@snapdocs.com with any further questions.
Mar 17, 18:16 PDT

Update - We are continuing to work on a fix for this issue affecting customers that have updated their Encompass Loan Connect experience.
Mar 17, 13:11 PDT

Update - We continue to investigate delays in uploading documents for customers that have updated their Encompass Loan Connect experience. We will provide updates every 2 hours moving forward.
Mar 17, 10:49 PDT

Identified - We are experiencing delays uploading documents for customers that have updated their Encompass Loan Connect experience
Mar 17, 09:46 PDT

Update - We are continuing to investigate this issue.
Mar 17, 09:01 PDT

Update - We are continuing to investigate this issue.
Mar 17, 08:11 PDT

Investigating - We are currently experiencing a delay in document processing. We are currently investigating and will have another update in 45 minutes
Mar 17, 07:22 PDT