Snapdocs, Inc. Status

Service Under Maintenance

About This Site

This is the Snapdocs Status Page. We'll keep this page up-to-date with the health of our app as well as the services we depend on.

Notary Connect Operational

Closings Operational

eVault Operational

Text Messages Under Maintenance

Twilio SMS Under Maintenance

Outbound Emails Operational

East Coast Servers Operational

West Coast Servers Operational

Notifications Operational

Pusher Presence channels Operational

Pusher Pusher.js CDN Operational

Pusher Pusher REST API Operational

Pusher WebSocket client API Operational

Pusher Pusher Dashboard Operational

QuickBooks Online (QBO) Operational

Support Emails Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 3, 2026

No incidents reported today.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

3rd party Snapdocs Email provider, Sendgrid, is experiencing issues with email delivery

Resolved - This incident has been resolved.
Jan 23, 09:16 PST

Update - Snapdocs engineering has identified that the issue is related to the Microsoft outage for 365 Services including email delivery.
Microsoft's Status page- https://status.cloud.microsoft/
Jan 22, 13:32 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 22, 12:29 PST

Update - We are continuing to investigate this issue.
Jan 22, 12:22 PST

Investigating - Snapdocs is currently experiencing email delivery issues with one of our email providers. We understand the importance of email communication and are actively working to resolve this issue. Our team is in the process of re-routing all email traffic to an alternate provider to ensure continuity of service. We apologize for any inconvenience this may cause and will provide updates as they become available.
Jan 22, 12:21 PST

Jan 22, 2026

Jan 21, 2026

Snapdocs Login Error

Resolved - This incident has been resolved.
Jan 21, 07:38 PST

Monitoring - A fix has been implemented and we are monitoring results.
Jan 21, 07:09 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 21, 07:00 PST

Investigating - We are currently investigating an issue where users who are logging in receive an error message.
Jan 21, 06:19 PST

Jan 20, 2026

No incidents reported.