Scheduled maintenance

Scheduled Maintenance Report for Snapdocs, Inc.

Completed

The scheduled maintenance has been completed.

Posted Nov 09, 2019 - 08:14 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 08, 2019 - 21:25 PST

Scheduled

Hello,
Please be advised that Snapdocs services will be unavailable between Friday, November 8th at 9pm PST and Saturday, November 9th at 8am PST as we perform a planned maintenance exercise. Access to the site and its services will not be available during these times.

We ask that all notaries take this into account as they plan activities that might be impacted by this timeline. There will be no access to upload or download any documents during our maintenance window. Should an appointment during this period be necessary, we recommend that notaries download all required documents prior to the maintenance window. We also recommend that an alternate communication channel outside of the platform be established should additional information or assistance be required.

For more information, please refer to our support center article: https://support.snapdocs.com/hc/en-us/articles/360037601974-What-steps-should-I-take-to-ensure-that-I-am-prepared-for-planned-site-maintenance-

Best regards,
Snapdocs Customer Support

Posted Nov 08, 2019 - 21:24 PST

This scheduled maintenance affected: Outbound Emails (East Coast Servers, West Coast Servers), Notifications (Pusher Presence channels, Pusher Pusher.js CDN, Pusher Pusher REST API, Pusher WebSocket client API, Pusher Pusher Dashboard), and Mobile Notary, Closings, Text Messages, QuickBooks Online (QBO), Support Emails.